Privacy Policy

Information We Collect

When you visit our website or place an order, we may collect:

Full name
Email address
Phone number
Billing and delivery address
Order and purchase details

How We Use Your Information

Your information is used strictly for:

Processing and delivering your orders
Communicating order updates and support
Improving your shopping experience
Sharing new products, offers, or updates (only if you opt in)

We do not sell, rent, or misuse your data for any unrelated purposes.

Email Communication

We may send emails for:

Order confirmations and delivery updates
New product launches or promotions (if you opt in)

You can unsubscribe from marketing emails at any time.

Data Protection

We take appropriate technical and organizational measures to protect your data. All payments are processed via secure third-party providers. Zaveris does not store your payment details.

Sharing of Information

We only share your information when necessary to:

Deliver your order (courier partners)
Process payments (payment gateways)

All third parties are required to keep your data secure.

Cookies

We use cookies to:

Improve website performance
Enhance your browsing experience
Analyze traffic and usage

Your Rights

You have the right to:

Access your personal data
Request corrections or deletion
Opt out of marketing communications

To exercise your rights, contact us at: sales@questwoodhardware.com

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

For any privacy-related questions:

Email: sales@questwoodhardware.com
Phone +254 706 525 004